National Motor Freight Traffic Association (NMFTA) Rule Change To Report Damage or Shortage
On April 18, 2015, The National Motor Freight Traffic Association (NMFTA)
announced a rule change that reduced the time shippers are allowed to report concealed
damage or concealed shortage to the carrier from 15 days to 5 days.
What does this rule change mean?
Concealed damage refers to the damage done to the shipment that cannot be seen when delivery is first accepted. The rule also refers to concealed shortage which is the internal piece-count discrepancies between the actual freight and the related paperwork.
To minimize the impact of this time-frame change, shippers are advised to receive and inspect freight properly, and, if necessary, file a claim in a correct and timely manner.
Tips to receiving freight properly: